Support That Continues Even After Handover
The project does not end on the day of handover. Small snags, usage adjustments and fine tuning are natural in every interior. DELECON® DESIGN CO. keeps a structured after-service window so that you are never left alone after the keys are given.
From hinge alignments and minor touch-ups to guidance on cleaning and long-term maintenance, our team responds through calls, WhatsApp groups and scheduled visits across Mumbai, Navi Mumbai and Thane.
Once you start staying in the new interior, real-life usage begins. A shutter may need a slight alignment, a drawer channel might need tightening, a wall corner may require a small touch-up after moving in. Instead of treating these as complaints, we consider them a natural part of the after-service phase.
DELECON® maintains a simple, respectful follow-up system. Depending on the project, clients are usually connected through a WhatsApp group or a primary coordinator number. Photos, short videos or notes can be shared, and our team assesses whether the task requires a quick remote guidance, a technician visit or can be clubbed with the next scheduled round.
Pain → Fix → Benefit:
Pain: “After handover nobody picks the call, small issues stay pending.”
Fix: Structured communication and defined visit windows.
Benefit: You feel supported, not abandoned, and the interior settles properly in the
first few months.
Mini Case Study: In one Seawoods 3BHK, we planned a combined after-service visit 30 days after move-in. All small points collected on the group— soft-close speed, wardrobe alignment, one loose knob, a minor paint touch-up—were addressed in a single, well-prepared session. The client felt heard, and the home became truly “complete”.
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Snag List: small points noted after you start using the space.
Adjustment Visit: planned visit to fine tune hinges, channels and fittings.
Support Window: specific time period when after-service is most active.
Usage Guidance: tips on cleaning, loading and maintaining finishes.
Channel & Hinge Tuning: small mechanical tweaks for smooth operation.
Our Core Interior Services
FAQ – After-Service & Maintenance
How do I raise an after-service point?
You can connect with us through your existing project WhatsApp group or our office number. Share a short note, photo or video and our team will suggest the next step or plan a visit if required.
Do you cover only major issues, or small adjustments also?
Small adjustments are often the most important. Hinge tuning, drawer smoothness, soft-close speed and minor touch-ups are all part of helping your interior settle comfortably.
Is this a free service or chargeable?
Within the agreed warranty and support scope, many minor after-service points are included. If a task falls outside the scope, we inform you clearly before taking any step, so there is no surprise or confusion.
Explore More from DELECON
Related services, locations and execution frameworks to help you understand our work better.
Core Pages: Residential Interiors · Commercial Interiors · Portfolio · Videos · Tips · Blog · Career · Get Proposal
Local Areas: Bandra · Andheri · Chembur · Ghatkopar · Kharghar · Panvel · Seawoods · Vashi · Thane
Execution & Process: Structured & Clean Execution · Best Site Supervision · Hassle-Free Coordination · Project Loan Facilitation · Interior Design Process · After-Service & Maintenance